How much does it cost?
Check back later this year for 2019 regular season pricing. BUT, you may now purchase 2019 SEASON PASSES for $130.
Blue – Purple – Black Nights? What’s the difference?
Blue, purple, black….. what? We’ve had a few people ask us what is the difference between the color-coded nights on our calendar this season. The simple answer: NOTHING (except price.) Same great show, just lower prices on non-peak nights.
A large majority of our customers seem to like attending our show on a select few Fridays & Saturdays during the last half of October. Which is GREAT, however, it tends to make the waits on those particular nights extremely long. In an effort to alleviate some of that problem, as well as beefing up the crowds on nights that are usually slower, we came up with the dynamic color-coded pricing. We’re trying to spread out the crowds throughout the season by enticing everyone with lower prices on non-peak nights.
How do I buy tickets?
2019 SEASON PASSES are now available for purchase HERE. You may also purchase them on site at our box office on nights that we are open.
Check back later this year for the ability to purchase single day tickets.
What is FastPass Admission?
A FastPass admission allows you to bypass ALL general admission regular lines! This is especially useful on Saturday nights.
If I buy tickets online do I have to use them the same day?
New this season, certain tickets are only valid on certain days. If you purchase tickets for a BLACK night, they are valid ANY day. If you purchase a BLUE or PURPLE night ticket, they will only be valid on nights that are designated as BLUE or PURPLE. Also, if you purchase tickets for special events, they must only be used on the night(s) of the special event.
Do I need to print my tickets?
If you have a smartphone, we are able to scan the tickets from your phone.
I just bought my tickets online, do I still have to wait in line when I get to the Factory of Terror or do I go directly into the attraction?
If you have online tickets, printed or on your smartphone, you may just go directly to the front door of the attraction.
However, if you wish to upgrade to FastPass or have any other questions, you must first go to the side “Online Sales” window (Window #3) at our ticket booth to do so.
Does my ticket get me into all 5 attractions, or do I need to buy a separate ticket for each haunt?
One general admission ticket will garner you entry into all 5 of our attractions.
Are the escape rooms or axe throwing included with the haunted house?
The escape rooms and axe throwing are an additional charge separate from the haunted house and must be reserved in advance. To book a room with Escape Canton, visit www.escapecanton.com. To book an axe throwing lane, visit allamericanaxethrowing.com.
Can I make a reservation?
Later this year, you will be able to buy your regular season tickets in advance online. For now, you can only purchase 2019 Season Passes. You can also make group reservations or reserve room for a private party or event by calling us at (330) 455-3327 or emailing us at firstname.lastname@example.org
Can I have a private party or corporate event at the Factory of Terror?
What forms of payment do you accept?
We accept cash, credit, and debit. However, all credit/debit transactions also have a $1 service fee added to the total. We also have an ATM on site for your convenience.
Do you take credit and debit cards?
Yes. We take Visa, MasterCard, and American Express. However, if you use a credit or debit card, there is a $1 fee per transaction.
Once we’ve used our ticket can we go through again with the same ticket?
No, your ticket is for one entry only. However, if you are a season pass holder, you may enter as many times as you wish, though you must visit the box office each time in order to obtain a new ticket. Also, available is an All-Night Die-Hard ticket for $60 that will allow you to go through as many times as you’d like (includes FastPass admission) in one night.
If I buy my ticket right before the ticket booth closes, will I still be able to get into the show?
Yes. Every ticketed guest will make it through all of the attractions. Only the box office closes at the stated time.
What time does the box office close?
Our box office will close 30 minutes prior to the listed closing time (e.g., on Fridays and Saturdays our listed attraction closing time is 12 midnight, but the box office will close at 11:30pm.) As long as you are IN LINE at the time the box office closes, you will still be allowed to purchase a ticket.